Home Health Agency (HHA) Licensing and Certification Program

The Indiana Department of Health (IDOH) licenses agencies that provide nursing services, physical therapy, occupational therapy, speech therapy, medical social worker, home health aide, and other therapeutic services to the patient at the patient's temporary or permanent residence. IDOH inspects state licensed home health agencies for quality of care to citizens of Indiana and to ensure compliance with state law and rules. IDOH also monitors agencies, on behalf of the Centers for Medicare and Medicaid Services, for quality of care for all citizens in need of those services and to ensure compliance with federal regulations.

Announcements and Current News

Acute Care Advisory Letter: AC-2019-01-HHA
Effective: December 1, 2019
Posted: November 22, 2019
Policy: To allow agencies to maintain control and prevention of Tuberculosis in the least restrictive and most cost effective manner, the IDOH is issuing a blanket waiver exempting agencies from current regulatory requirements and instituting an alternative method to achieve the intended outcome of 410 IAC 17-12-1(i). To be exempt from 410 IAC 17-12-1(i), the agency must formally adopt a nationally recognized standard; implement and follow the standard as written. Should an agency fail to meet the exemption requirement, a deficient practice citation will be written at 410 IAC 17-12-1(i). The full advisory letter may be accessed here: AC-2019-01-HHA

Subject: Register for An iQIES Account
CMS is developing an enhancement to the current assessment submission & processing and reporting systems, referred to as ASAP and CASPER, collectively known as QIES. The enhanced system is referred to as iQIES, the Internet Quality Improvement Evaluation System and will be delivered in a phased approach. The process that providers follow for submitting patient assessments will not change but the enhanced system is now Internet facing and will allow providers to submit assessments and view associated reports in one place.

For iQIES access instructions and important information, please refer to the following link: https://qtso.cms.gov/news-and-updates/register-iqies-account-action-required. If you have any general iQIES questions, please contact: iQIES_Broadcast@cms.hhs.gov.

Report a Complaint or Incident to the IDOH

Report a complaint regarding a health care facility
Individuals can call or email to make complaints about care provided at any licensed or certified Indiana health care providers or suppliers.

Report an incident regarding a health care facility
The Incident Report Form is for health care facilities to notify the Indiana Department of Health of a reportable incident pursuant to the IDOH Reportable Unusual Occurrence Policy. The Incident Report Form is also for health care facility staff (nursing homes, intermediate care facilities, and hospice agencies) to report a reasonable suspicion of a crime against a resident pursuant to Federal regulations. This form is not to be used to file a complaint.

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